EMERGENCY "SHELTER-IN-PLACE" ORDER
Due to concerns about the novel coronavirus and related disease (COVID-19), Valley Animal Center is taking additional precautionary measures within the facility.
This is being done to keep our staff, doctors, volunteers, animals, clients and visitors safe while continuing to provide essential patient care.
Effective Thursday, March 19, only essential Valley Animal Center personnel will be allowed inside all areas of the facility, including the Cat and Dog Adoption Centers, the Mardene G. Morykwas Memorial Clinic, and the Dr. James W. Thornton Dog Park.
It is important to note that there have been no reported cases of COVID-19 within the Valley Animal Center facility at this time.
ADOPTIONS - BY APPOINTMENT ONLY
Valley Animal Center is continuing its efforts to unite cats and dogs with loving people while taking precautionary measures.
Want to adopt?
To adopt a cat or dog during the shelter-in-place order, please do the following:
- View adoptable dogs and/or cats through our website or Petfinder.
- If you have questions about the dog/cat you're interested in, please email your questions to [email protected] and an animal care associate will respond to you as soon as possible.
- If you are serious about adopting an adoptable dog/cat, please send your completed pre-adoption application to [email protected]
- Once you've submitted your application, it will be reviewed by an animal care associate who will then contact you to schedule a private meet-and-greet.
What to expect before your adoption appointment.
- Our gates remain locked throughout the day. Please park outside the gate at your scheduled appointment time. An animal care associate will be waiting at the gate to meet you. If no one is present, please call the Animal Care Manager, Camala, at (559) 840-4193 to inform her of your arrival.
- An animal care associate will open the gate and escort you to the designated area to meet the animal you are interested in.
- At your meet-and-greet, you will be required to wear a face mask supplied by Valley Animal Center if you do not have your own.
- Hand sanitizer bottles are available at every front desk. Please remember to sanitize frequently.
Ready to adopt?
- An animal care associate will walk you through the application process.
- Once all paperwork is complete, you will be asked to take your first family paw-trait. SMILE!
- You will be supplied with your new pets medical records, microchip information, and a starter bag of Hills Science Diet food to complete the process. An animal care associate will escort you out the front gate.
CLINIC - BY APPOINTMENT ONLY
Valley Animal Center is only permitted to provide the following essential clinic services:
- Critical Exams
- Examples: ear/eye infections, skin infections or severe itching, rashes, recent vomiting/diarrhea, etc.
- Vaccine boosters for pets 4 months or younger
- Prescription refills and over-the-counter medication pick-ups
Want to schedule an appointment?
- Send an email to [email protected]
- Please include your full name, phone number, the name of your pet, and the services you are requesting
- A clinic team member will review your request and will respond to you as soon as possible with the next available appointment and paperwork that must be completed in advance. Please remember to bring your paperwork with you to your scheduled appointment.
What to expect before your appointment.
- Our gates remain locked throughout the day. Please park outside the gate and remain in your vehicle with your animal.
- A clinic team member will be waiting at the gate to meet you. If no one is present, please call the clinic to inform them of your arrival at (559) 233-8706.
- A clinic team member will open the gate to escort you and your pet to the clinic.
- If a clinic team member must interact with you, they are required to wear gloves, a facial mask and gown.
- All staff is required to wear masks at all times.
What to expect during your appointment.
- The clinic team will evaluate your pet and provide you with any incoming updates, recommendations or plans.
- Verbal consent for treatment and details surrounding financial estimates will be authorized via a phone call or Skype.
- Once care of your pet is complete, the discharge process will be discussed and any remaining balance will be collected prior to the discharge of your animal from the clinic.