COVID-19 UPDATES
Due to concerns about the novel coronavirus and related disease (COVID-19), Valley Animal Center is taking additional precautionary measures within the facility.
This is being done to keep our staff, doctors, volunteers, animals, clients, and visitors safe while continuing to provide essential patient care. It is important to note that there have been no reported cases of COVID-19 within the Valley Animal Center facility at this time.
Effective July 14, 2020:
Following California’s new statewide and county closures, our administration office will remain closed until further notice. Please note that all of our services are available by appointment only.
While our administration staff will continue to monitor all incoming phone calls and emails, we do advise that you email the appropriate department to schedule your appointment.
By closing our administration office, we believe we are doing our part to help Fresno County fight COVID-19.
We thank you for your patience!
ADOPTIONS: BY APPOINTMENT ONLY
Valley Animal Center is continuing its efforts to unite cats and dogs with loving people while taking precautionary measures.
Our dog and cat adoption centers are open daily from 10 a.m. to 4:30 p.m.
However, in order to view and adopt an animal, an appointment must be made and a pre-adoption application must be submitted in advance to [email protected] or [email protected].
Want to adopt?
To adopt a cat or dog, please do the following:
- View adoptable dogs and/or cats through our website or Petfinder.
- If you are serious about adopting a dog/cat, please send your completed pre-adoption application to [email protected] or [email protected] respectively.
- Once you've submitted your application, it will be reviewed by an animal care associate who will then contact you to schedule a private meet-and-greet.
What to expect before your adoption appointment.
- While on the premises, visitors will be required to wear face masks. If you do not have one of your own, Valley Animal Center will provide one for you.
- Hand sanitizer bottles are available at every front desk. Please remember to sanitize frequently.
- All staff is required to wear masks at all times.
Ready to adopt?
- Please seek an animal care associate and ask them to walk you through the application process.
- Once all paperwork is complete, you will be asked to take your first family paw-trait. SMILE!
- You will be supplied with your new pet's medical records, microchip information, and a starter bag of Hills Science Diet food to complete the process.
CLINIC SERVICES: BY APPOINTMENT ONLY
Valley Animal Center is permitted to provide the following clinic services BY APPOINTMENT ONLY:
- Critical Exams
- Examples: ear/eye infections, skin infections or severe itching, rashes, recent vomiting/diarrhea, etc.
- Walk-in services
- Regular wellness exams (all of our July appointments have been filled)
- Spay/neuter (all of our July appointments have been filled)
- Vaccines
- Prescription refills and over-the-counter medication pick-ups
Our clinic is now scheduling feral cat spay/neuter appointments. However, we are only able to accommodate THREE appointments a day every Monday, Wednesday, and Friday. For more information about our TNR program, please CLICK HERE.
Want to schedule an appointment?
- Send an email to [email protected]
- Please include your full name, phone number, the name of your pet, and the services you are requesting.
- A clinic staff member will review your request and will respond to you as soon as possible with the next available appointment and paperwork that must be completed in advance. Please remember to bring your paperwork with you to your scheduled appointment.
What to expect before your appointment.
- While on the premises, visitors will be required to wear face masks. If you do not have one of your own, Valley Animal Center will provide one for you.
- If a clinic staff member must interact with you, they are required to wear gloves, a facial mask and gown.
- Hand sanitizer bottles are available at every front desk. Please remember to sanitize frequently.
- All staff is required to wear masks at all times.
What to expect during your appointment.
- When you arrive at Valley Animal Center, please remain in your car and call our clinic at 559-233-8706 to let them know you've arrived. A clinic staff member will walk out to greet you and escort your pet to the clinic.
- The clinic team will evaluate your pet and provide you with any incoming updates, recommendations or plans.
- Verbal consent for treatment and details surrounding financial estimates will be authorized via a phone call or Skype.
- Once care of your pet is complete, the discharge process will be discussed and any remaining balance will be collected prior to the discharge of your animal from the clinic.
DOG PARK
OUR DOG PARK IS OPEN FROM 7 AM TO 2 PM UNTIL FURTHER NOTICE DUE TO EXTREME TEMPERATURES.
While on the premises, dog park members will be required to wear face masks. If you do not have one of your own, Valley Animal Center will provide one for you.
