COVID-19 UPDATES

Valley Animal Center has implemented new safety precautions to ensure your safety when visiting and utilizing our facilities. Please read the following for new changes and procedures.

1️⃣ Our clinic will only allow 1 person per patient in the exam rooms.

2️⃣ Our clinic will only allow up to 4 people at one time in the lobby.

3️⃣ Our surgery annex will only allow up to 7 people at one time in the lobby.

4️⃣ Our vaccination clinic will operate within the same limits as listed above.

5️⃣ Our cat and dog adoption centers will only allow 2 families at a time on their adoption floors. Doors will be locked to ensure quantity control, so please ring the bell stationed outside locked doors to notify staff.

6️⃣ Masks are required when indoors. If you forget to bring a mask, please visit our admin office for a mask.

There will be signs throughout our facilities to help remind you. Any questions or concerns may be emailed to info@valleyanimal.org. We thank you so much for your patience and understanding!

ADOPTIONS

Valley Animal Center is continuing its efforts to unite cats and dogs with loving people while taking precautionary measures. At this time, our cat and dog adoption centers are open to walk-ins but we are following standard CDC recommend guidelines to regulate the quantity of people on our adoption floor.

Want to adopt?

To adopt a cat or dog, please do one of the two following:

1. View adoptable dogs and/or cats through our website or Petfinder. If you find a cat/dog you are serious about adopting, please submit an online pre-application. Your application will be reviewed by an animal care associate who will then contact you to schedule a meet-and-greet.

 

OR

2. Come in person to view our adoptable cats/dogs. If you fall in love with one, you will be asked to fill our the pre-application in person. An animal care associate will walk you through the adoption process after.

What to expect before your adoption appointment.

  • While on the premises, face masks are required.
  • Hand sanitizer bottles are available at every front desk. Please remember to sanitize frequently.

Ready to adopt?

  • Please seek an animal care associate and ask them to walk you through the application process.
  • Once all paperwork is complete, you will be asked to take your first family paw-trait. SMILE!
  • You will be supplied with your new pet's medical records, microchip information, and a starter bag of Hills Science Diet food to complete the process.

CLINIC SERVICES: BY APPOINTMENT ONLY

Valley Animal Center is permitted to provide the following clinic services BY APPOINTMENT:

    • Critical Exams
        • Examples: ear/eye infections, skin infections or severe itching, rashes, recent vomiting/diarrhea, etc.

       

       

 

    • Regular Wellness Exams

 

    • Spay/Neuter

 

All other services are open for walk-ins. However, we strongly recommend calling ahead in order to reduce your wait time.

Our clinic is now scheduling feral cat spay/neuter appointments. However, you must contact the clinic to schedule an appointment at clinic@valleyanimal.org. To learn more about our TNR program, please CLICK HERE.

Want to schedule an appointment?

  • You may directly call us at 559-233-8706. Please be patient with us if are slow in answering your call! We are doing our best to respond to all calls in a timely manner.
  • You can also send an email to clinic@valleyanimal.org.

    • Please include your full name, phone number, the name of your pet, and the services you are requesting.

  • A clinic staff member will review your request and will respond to you as soon as possible with the next available appointment and paperwork that must be completed in advance. Please remember to bring your paperwork with you to your scheduled appointment.

What to expect before your appointment.

  • While on the premises, visitors will be required to wear face masks. If you do not have one of your own, Valley Animal Center will provide one for you.
  • If a clinic staff member must interact with you, they are required to wear gloves, a facial mask and gown.
  • Hand sanitizer bottles are available at every front desk. Please remember to sanitize frequently.
  • All staff is required to wear masks at all times.

What to expect during your appointment.

  • When you arrive at Valley Animal Center, please remain in your car and call our clinic at 559-233-8706 to let them know you've arrived. A clinic staff member will walk out to greet you and escort your pet to the clinic.
  • The clinic team will evaluate your pet and provide you with any incoming updates, recommendations or plans.
  • Verbal consent for treatment and details surrounding financial estimates will be authorized via a phone call or Skype.
  • Once care of your pet is complete, the discharge process will be discussed and any remaining balance will be collected prior to the discharge of your animal from the clinic.
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DOG PARK

OUR DOG PARK IS OPEN DAILY FROM 7 AM TO 7 PM.

While on the premises, please do your best to wear protective face masks and practice social distancing.