About Our Surrender Relief Program
We understand that difficult times may mean you are unable to care for your pet. To help keep keep furever homes together, we have created the Surrender Relief Program so that pet owners and pets can be reunited once the difficult times have passed.
At Valley Animal Center, our Surrender Relief Program offers support and temporary boarding services to those affected by COVID-19, or other housing issues, and are in need of help with pet care and housing for a temporary period.
Temporary boarding services will be offered on a case-by-case basis and any request for temporary care and/or boarding will need to be approved by our animal care manager.
We also have support services in the form of support packets containing information and resources. Please click the following points you are in need of to be redirected to a resource page:
Below are the various ways we may help you temporarily care for your pet if you apply to our Surrender Relief Program:
If a foster home is available, we will consider temporary foster home care. Pet(s) must be vaccinated, spayed/neutered, people friendly, and will most likely need to be dog friendly.
If boarding care is available, we will consider temporary boarding care. Pet(s) must be vaccinated, spayed/neutered, and people friendly.
If on-site care is available, we will consider temporary on-site care. Pet(s) must be vaccinated, spayed/neutered, and people friendly.
Any pet participating in our program will need to be up-to-date on vaccines and spayed or neutered. Proof of eviction or other housing issues may be requested at any time.
Before a case is reviewed for temporary boarding services, we will first do our best to provide support services (as mentioned above). Second, we will attempt to provide temporary care in a foster home environment. If that is not possible, we will consider temporary boarding on-site OR at an approved boarding facility.
Approval will be based on certain criteria. When speaking to a Valley Animal Center representative, individuals requesting assistance must be prepared to complete our intake form, which can be submitted online.
Apply for the Surrender Relief Program
After collecting the information below, we will try to respond to you within 24-48 hours.
As a general rule of thumb, approvals will be made based on the following guidelines:
- The length of stay for any pet cannot exceed more than 30 days from the initial date of entry.
- After 30 days, we will need to re-evaluate the case or find an alternate solution.
- The owner must remain in contact with any designated Valley Animal Center employees on a weekly basis to avoid relinquishing any claim, right, title, or interest in the pet/s.