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Surrender Relief Program

Support and Temporary Boarding Services For Those Affected by COVID-19 and Other Housing Issues

About Our Surrender Relief Program

At Valley Animal Center, we will offer support and temporary boarding services to those affected by COVID-19 or are facing other housing issues and need help with pet care and housing for a temporary period. While we are able to offer support services to everyone, temporary boarding services will be offered on a case-by-case basis and any request for temporary care and/or boarding will need to be approved by our animal care manager.

Support services include support packets containing information and resources on:

Any pet participating in our temporary boarding services will need to be up-to-date on vaccines and spayed or neutered. Proof of eviction or other housing issues may be requested at any time.

Before a case is reviewed for temporary boarding services, we will first do our best to provide support services (as mentioned above). Second, we will attempt to provide temporary care in a foster home environment. If that is not possible, we will consider temporary boarding on-site OR at an approved boarding facility. Approval will be based on certain criteria. When speaking to a Valley Animal Center representative, individuals requesting assistance must be prepared to complete our intake form, which can be submitted online.

After collecting the information above, we will try to respond to the owner within 24-48 hours.

As a general rule of thumb, approvals will be made based on the following guidelines:

Foster Home Care

If a foster home is available, we will consider temporary foster home care. Pet/s must be vaccinated, spayed/neutered, people friendly, and will most likely need to be dog friendly.

Boarding Care

If boarding care is available, we will consider temporary boarding care. Pet/s must be vaccinated, spayed/neutered, and people friendly.

On-Site Care

If on-site care is available, we will consider temporary on-site care. Pet/s must be vaccinated, spayed/neutered, and people friendly.

The length of stay for any pet cannot exceed more than 30 days from the initial date of entry. After 30 days, we will need to re-evaluate the case or find an alternate solution. The owner must remain in contact with any designated Valley Animal Center employees on a weekly basis to avoid relinquishing any claim, right, title, or interest in the pet/s.

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